Expand your network with over:

• 53 Process Improvement content sessions
• 15 leading consultants and technology providers
• Over 40 thought leaders

Join the biggest names in Lean Six Sigma for the answers to your most pressing challenges in cost saving and process management, and ensure you deliver optimal value to the customer through sustainable change in best practice across your entire business. Just take a glance at this year’s first-rate selection of Lean Six Sigma and operational leaders who’ll guide you towards how you too can maximise the business impact of your Process Improvement Programmes in 2009.

Keynote Address:

Daniel T. Jones, Chairman, Lean Enterprise Academy Exclusive interview on the future evolution of Lean thinking in Europe – What’s next for 2009? Exclusive Q&A session for 50 delegates Personalised book signing

Fabrizio Majorana Chief Quality Officer UniCredit Group	Chris Flemming COO & CIO ING Central Insurance
John Neill CEO Unipart	Jon Theuerkauf Global Director Operational Excellence Credit Suisse
Bernando Nicoletti CIO GE Oil & Gas	Pankaj Aggarwal SVP Lean Enterprise Lufthansa
Dagmar Chlosta Vice President Global Supply Chain Processes Adidas Group

• Johan Van Kampen, CIO, Swets
• Dick Dam, VP Lean Six Sigma, KLM Royal Dutch Airlines
• Shailesh Grover, VP Business Transformation, Barclays
• Eric Lergrand, Global Director Operational Excellence, Tyco International
• Amanda Odblum, Director Six Sigma Integration, Volvo Cars AB
• Christian Loyer, Business Improvement Manager, GMAC Masterlease
• Arjan Gerritsen, Senior Lean Manager NL, Sara Lee International
• Stefen Berg, Global DfSS Director, Tenneco Automotive
• Bert Mertens, Quality Manager, Essent
• Colin Smart, VP Continuous Improvement, Alcan Packaging

And that’s just a small selection from the full speaker line up. With all this industry experience in one room this really is the must attend event of the year for any operational and business improvement professional.

Credit Suisse GE Oil & Gas Novelis Virgin Media Lonmin Platinum Alcan Packaging Lufthansa UniCredit Group ING Cardiff University Adidas Group Carnival Group European TRIZ Association

AkzoNobel Car Refinishes Telenet GMAC Masterlease Swets Pfizer Barclays Bank Plc Essent Philips Tenneco AVEBE KLM Royal Dutch Airlines KPN HSBC

Norwich Union Sara Lee Tridonic Atco Pfizer CEVA Logistics Rockwell Automation Scottish Power Retail Kimberly Clark Volvo Cars Severn Trent Plc SGL Carbon GmbH Motorola Home & Networks Mobility Business Volksfürsorge AG

Exclusive access to over 40 proven strategies to transform your business for 2009 including:

• Deliver exceptional customer value and service by aligning your end-to-end process directly with the customer
• Achieve Process Excellence 100% of the time through a sustainable and tailored improvement model that is truly embedded in your organisational culture
• Slash operational costs and resources in a pressurised business climate by leveraging the power of Lean across your entire enterprise
• Create a superior end-to-end service model by shifting from an internal to external process outlook
• Support and accelerate your unique Lean & Six Sigma programme with the right technology investments – brand new technology test drive track

Have you attended a IQPC Six Sigma event before?

IQPC values loyal customers, so by way of thank you we’re offering exclusive VIP onsite status for repeat IQPC Six Sigma conference attendees.

What will VIP status give me?

• 1. Priority registration – Jump the queues with a fast track VIP registration desk
• 2. Free wireless access onsite so you can keep up with work without missing a single session
• 3. Free bottle of champagne onsite to enjoy after-hours in glorious Amsterdam
• 4. Rebook onsite: The opportunity to register for future events at our biggest discounted rates

If you have attended an IQPC Six Sigma event before, please check the relevant box when registering for your VIP benefits.

What Is The Room For Improvement?

If your organization is 3 years+ into Lean Six Sigma deployment, or if you personally have 6+ years experience then don’t miss this brand new knowledge sharing forum.

Sessions are designed specifically to help you stay at the leading edge of Lean Six Sigma evolutions into 2009 and beyond – read on to find out just how it will work… 3 short presentations, followed by extended discussion sessions, designed for the most mature LSS practitioners to keep you at the very front of the innovation curve. Speakers are carefully selected for their experience and long-term company success, ensuring that every single piece of information will be just at your level.

So Why Is It Different?

It’s exclusive. As a mature delegate you’ll be immersed in discussions with delegates at your level to ensure that content is not diluted. All participants must pre-register attendance and their experience qualified. It’s focused. Each session kicks off with a specific practitioner challenge presented in the form of a case study, then it’s your chance to brainstorm possible strategies amongst this high-level group.

FREE ENTRY TO EUROPEAN LEAN, SIX SIGMA & PROCESS IMPROVEMENT SUMMIT ATTENDEES: There are a limited number of places available in the ROOM FOR IMPROVEMENT, issued on a “first-come first-served basis”. Please make sure you indicate when registering that you would like to be considered. You will be asked a series of questions to qualify your entry. Please note, solution provider companies will not be able to enter the ‘Room For Improvement’.

Daniel T Jones is a management thought leader and advisor on applying lean, process thinking pioneered by Toyota to every type of business across the world. He is the founding Chairman of the Lean Enterprise Academy www.leanuk.org in the UK, dedicated to pushing forward the frontiers of lean thinking and helping others with its implementation. His work has inspired the very successful implementation of lean by Tesco and many other companies.

He is the author with James P Womack of the influential, best-selling management books - The Machine that Changed the World, and Lean Thinking: Banish Waste and Create Wealth in Your Organisation - which describe the principles and practice of lean thinking in production.

Their latest book Lean Solutions: How Companies and Customers can Create Value and Wealth Together extends these ideas to consumption, provision and service delivery.

These books have triggered a worldwide movement of lean practitioners and the establishment of the Lean Global Network of Lean Institutes (including the Lean Enterprise Academy) which teach lean locally and have organised over 25 Lean Summits in the USA, UK, Brazil, Mexico, Germany, France, Holland, Denmark, Poland, Turkey, South Africa, India, China and Australia.

Daniel T Jones's was the European Director of MIT's Future of the Automobile and International Motor Vehicle Programmes and Professor of Manufacturing Management and founder of the Lean Enterprise Research Centre at Cardiff University Business School. He was a member of the UK Government's Rethinking Construction, Manufacturing Futures, Automotive Innovation and Growth and Skills for Sustainable Communities task forces. He helped establish the first Company University in the UK at Unipart and the International Car Distribution Programme (ICDP). He is an advisor to the grocery industry's Efficient Consumer Response (ECR Europe) movement.

What’s new for 2008 – Here’s the top 5 reasons to attend the European Summit this year!

• 1. Even more structured Q&A sessions for each topic stream! Based on last year’s feedback we’ve integrated extra discussion time to help you dig deeper into the secrets of your peers deployment strategies
• 2. More C-level presentation than ever before to join up your Lean Six Sigma programmes with business strategy and drive ROI
• 3. Unique benchmarking opportunity: Exclusive discussion groups for mature practitioners in the ROOM FOR IMPROVEMENT
• 4. 2 full-day focus sessions dedicated to building solid foundations for successful early stage deployments & delivering sustainable customer value
• 5. One-off private Q&A session with Daniel T. Jones for 50 select delegates to fine tune your Lean programme with advice from Europe leading Lean expert

If you are not yet ready to register, feel free to request a reminder nearer the time.

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